Learning by Example: Imitation and Innovation at a Global Bank Christmas and the environment

and the environment

and commercial organizations can build institutional arrangements that stimulate these sustainable innovations

Readers will find this book filled with approaches to managing and developing KM that are underpinned by theory and research

This book is about the learning that goes on in workplaces – ranging from offices

Learning by Example: Imitation and Innovation at a Global Bank Christmas and the environmentIn business, as in other aspects of life, we learn and grow from the examples set by others. Imitation can lead to innovation. But in order to grow innovatively, how do businesses decide what firms to imitate? And how do they choose what practices to follow? Learning by Example takes an unprecedented look at the benchmarking initiative of a major financial institution. David Strang closely follows twenty one teams of managers sent out to observe the