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EAN: 9780385472951
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Customer Service Training 101: Quick and Easy Techniques That Get Great Results organizational culture EAN: 9780385472951Author: Evenson, Renee Brand: AMACOM Edition: Third Number Of Pages: 240 Details: This invaluable resource is the training manual you need to give your employees the thorough training, review, and if necessary overhaul they need in the vitally important area of customer service. If their interactions with you and your employees were the only things your customers knew about your business, what would they say about it? Would they use descriptions such
