Resident Retention Needs Your Attention! Webinar Options:Flashdrive & Transcript Establishing written procedures for tracking

Establishing written procedures for tracking and safeguarding unclaimed wages

Apply consistent standards for maintenance response times and repair prioritization

How does the DOL manage FMLA extension requests

avoid costly mistakes

Resident Retention Needs Your Attention! Webinar Options:Flashdrive & Transcript Establishing written procedures for trackingNational turnover of residents is over 50 percent annually. This takes a toll on the staff as well as a financial burden on the ownership. Often the marketing budget is spent on attracting new residents versus keeping the existing residents. The cost of losing residents has skyrocketed. Loss to vacancy, refurbishing updating the apartment, lost time spent on maintenance repairs, marketing expense, and staff time is costly. Resident retention and