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Sharper interview and conversation skills
how it escalates into rage
Executive Vocal Presence
Stronger assertiveness in negotiations
Stress Management eLearning Course Express Workshops Sharper interview and conversation skillsThis Course teaches Agents to Maximise Positive Stress and Minimise Negative Stress. This Course will demonstrate a three option method for addressing any stressful situation as well as a toolbox of Personal Skills using various routines, techniques and a stress logging system. This Course will teach Agents how to establish a Support System and Plan, which will include identifying Stressors and creating new Successful Habits. Welcome to the Stress
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