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Enrol in the Retrenchment Recovery & Career Transition Program today and give your retrenched or remaining staff the emotional resilience
Emotional Intelligence eLearning Course Teen & Youth Programs tone and authority that officeEmotional Intelligence is defined as a set of competencies demonstrating the ability to recognise ones Behaviours, Moods and Impulses. It teaches Individuals to manage these Emotions with Logic and Rationale instead of Impulsiveness. An Agent with high Emotional Intelligence will learn how to accurately understand their own Emotions and that of their Customers. This course will provide tools to regulate Emotions and how to Manage them in Workplace.
